GoToWebinar: Timezone issue

Question

Dear Support,&nbsp;&nbsp;Our users (located in France) are facing timezone issues with your GoToWebinar app.When they add the event to their calendar from the registration link,&nbsp;the event is saved in their Google Calendar at the Los Angeles time instead of Paris.&nbsp;A lot of our participants will miss our webinar.Could you fix this issue please?&nbsp;Regards,

markusedit · Answer

Please check the time zone&nbsp; in your account and turn off tha automatic translation of the browser.

maiwenn · Answer

Hi, I can't find how to turn off the automatic translation in my account.

markusedit · Answer

It is in your browser settings: Google chrome: settings: advanced settings: language, and turn off the automatic translation

ashc · Answer

maiwenn&nbsp; Were you able to recreate the problem yourself if you select France's time zone when registering and adding to the calendar as an Attendee?&nbsp;

maiwenn · Answer

Yes, we're still experimenting the same problem&nbsp;AshC&nbsp;

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GoToWebinar: Timezone issue

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