Forum Discussion

maiwenn's avatar
maiwenn
New Contributor
4 years ago

GoToWebinar: Timezone issue

Dear Support,    Our users (located in France) are facing timezone issues with your GoToWebinar app. When they add the event to their calendar from the registration link, the event is saved in the...
markusedit's avatar
markusedit
Active Contributor

Please check the time zone  in your account and turn off tha automatic translation of the browser.

maiwenn's avatar
maiwenn
New Contributor
4 years ago

Hi, I can't find how to turn off the automatic translation in my account.

  • markusedit's avatar
    markusedit
    Active Contributor
    4 years ago

    It is in your browser settings: Google chrome: settings: advanced settings: language, and turn off the automatic translation

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      4 years ago

      maiwenn  Were you able to recreate the problem yourself if you select France's time zone when registering and adding to the calendar as an Attendee? 

      • maiwenn's avatar
        maiwenn
        New Contributor
        4 years ago

        Yes, we're still experimenting the same problem AshC