Forum Discussion

maiwenn's avatar
maiwenn
New Contributor
4 years ago

GoToWebinar: Timezone issue

Dear Support,    Our users (located in France) are facing timezone issues with your GoToWebinar app. When they add the event to their calendar from the registration link, the event is saved in the...
markusedit's avatar
markusedit
Active Contributor
4 years ago

Please check the time zone  in your account and turn off tha automatic translation of the browser.

  • maiwenn's avatar
    maiwenn
    New Contributor
    4 years ago

    Hi, I can't find how to turn off the automatic translation in my account.

    • markusedit's avatar
      markusedit
      Active Contributor
      4 years ago

      It is in your browser settings: Google chrome: settings: advanced settings: language, and turn off the automatic translation

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        4 years ago

        maiwenn  Were you able to recreate the problem yourself if you select France's time zone when registering and adding to the calendar as an Attendee?