mouse pointer extremely small
Hi There, I'm connecting to my office computer from a brand new Dell laptop using Windows 10 and once connected my mouse pointer gets extremely small. Approx. 1/4 the size of a sunflower seed. I've enlarged the mouse pointer on both computers and it doesn't help.I've used Go To MyPC for years and connect using many types of devices, never had this problem. I can't work like this,please help!Solved16KViews1like27CommentsSuggestion: Option to extend PIN Code timer past 24 hours
It would be nice to have a 48 hour and 72 hour option for the PIN code. In our organization we often have technicians scheduling sessions throughout the week and sometimes find the 24 hour option is too limited.Solved1.2KViews0likes3CommentsNeed a report with computer description and computer name
We are trying to run a report that shows both the computer description and the computer name. We cannot fine one in inventory or report viewer. The comptuer name is under general settings, does anyone know if this can be done? Thanks in advance.6.5KViews2likes12CommentsHow to cc users on incidents
I have users that will email the support email address and cc someone else. Let's say Matt emails support but cc's Jim. Well Matt gets all the email correspondence because he is the incident owner. To Jim it looks like Matt put in a support case and hasn't heard back. How do I make it so that Jim will get the updates that Matt gets?Change user password as Administrator
I have Logmein Central with a couple of users One of the users is currently away from his location and cannot remotely acces his email and has forgotton his LogMeInpassword he is an infrequent user. Is there a way for me as the administrator to change his LogMeIn password so he can sign in.10KViews0likes10CommentsLogmein backup or other backup integration would be HUGE
Hi, Logmein used to have a great backup product years ago. Very versatile. Would be amazing if that came back, or Logmein had the ability to monitor a third party backup solution for endpoints. Would really make Logmein very powerful in the RMM space with monitoring of security and backup! Thanks1.1KViews0likes1Comment