Forum Discussion

DKramer1's avatar
DKramer1
New Member
2 years ago

GoToWebinar ON DEMAND Certificates Issued without watching pre-recorded video

The educational world requires PROOF of completing online training. In this case, GoToWebinar ON DEMAND allows you to register to watch a pre-recorded video; however, if you leave the video early it immediately allowed the Survey to pop up and it issues a certificate without requiring the attendee to watch the entire pre-recorded video. This is truly a real world problem that needs to be addressed. Attendees need to be able to watch a pre-recorded training 24/7  without going to a live webinar event or using Webcast.  

 

Recommendation: Correct the problem. If someone leaves the pre-recorded video early mark there spot where they left and when they return they can resume watching the pre-recorded training. Once they reach the end of the recording, give then a screen that thanks them and then allows for a survey and certificate. By the way, I told the Dashboard setup to issue the survey and certificate 1-hour AFTER completion, not immediately upon leaving early. Hopefully someone will fix this matter soon or we won't be able to use ON DEMAND training anymore.

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi DKramer1, welcome to the community.

     

    I will share this with the team. A potential workaround, for now, could be to schedule them as Recorded Webinars with multiple set dates and times instead of On Demand. That way the attendees have to sit through the entire webinar as if it was live and wait until the end for the Survey.