Forum Discussion

Sa_Chemist's avatar
Sa_Chemist
Active Contributor
6 years ago

Can I change a live webinars to be recorded?

Once the events schedulde as Live>Standards, can I change its type to be Recorded and people can join at setted time, after the evented was created and people registered and before the events date?

  • Sorry-- once you schedule a webinar event, the type of broadcast cannot be altered.

  • Hi there! Is there a suggested best practice if we need to switch registerants from a scheduled LIVE webinar to a scheduled RECORDED webinar? We are wondering if you can bulk registered the list of those already signed up for the live webinar for the new recorded one. Thank you.

    • GlennD's avatar
      GlennD
      GoTo Manager

      Hi VivianFore, welcome to the community.

       

      Yes, if you run a Registration Report to get a list of existing registrants and then import the names and email addresses into a correctly formatted CSV file, you could then register them in bulk for the recorded webinar.  For bulk registration please be aware of the following:

       

      Make sure to follow these .CSV requirements.
      • Do not remove the first row from the .CSV file.
      • Remove any duplicate attendee details.
      • Enter only one word in the First name and Last name columns.
      • Remove hyphens and punctuation in names.
        • ✓ Liz Davis, Liz Miller, Sue Davis, or Sue Miller
        • ✗ Liz Sue Davis-Miller
      • Do not use initials in the First name or Last name columns.
        • ✓ Liz Davis
        • ✗ Liz D
      • Do not use special characters or hyphens in email addresses.

       

  • AshC's avatar
    AshC
    Retired GoTo Contributor

    Sorry-- once you schedule a webinar event, the type of broadcast cannot be altered.