Forum Discussion

Sa_Chemist's avatar
Sa_Chemist
Active Contributor
6 years ago

Can I change a live webinars to be recorded?

Once the events schedulde as Live>Standards, can I change its type to be Recorded and people can join at setted time, after the evented was created and people registered and before the events date?
  • AshC's avatar
    AshC
    6 years ago

    Sorry-- once you schedule a webinar event, the type of broadcast cannot be altered.

VivianFore's avatar
VivianFore
New Member
3 years ago

Hi there! Is there a suggested best practice if we need to switch registerants from a scheduled LIVE webinar to a scheduled RECORDED webinar? We are wondering if you can bulk registered the list of those already signed up for the live webinar for the new recorded one. Thank you.

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 years ago

    Hi VivianFore, welcome to the community.

     

    Yes, if you run a Registration Report to get a list of existing registrants and then import the names and email addresses into a correctly formatted CSV file, you could then register them in bulk for the recorded webinar.  For bulk registration please be aware of the following:

     

    Make sure to follow these .CSV requirements.
    • Do not remove the first row from the .CSV file.
    • Remove any duplicate attendee details.
    • Enter only one word in the First name and Last name columns.
    • Remove hyphens and punctuation in names.
      • ✓ Liz Davis, Liz Miller, Sue Davis, or Sue Miller
      • ✗ Liz Sue Davis-Miller
    • Do not use initials in the First name or Last name columns.
      • ✓ Liz Davis
      • ✗ Liz D
    • Do not use special characters or hyphens in email addresses.