Tag:"In session" | GoTo Community

Minimize the tool bar in full screen mode
I use GotoAssist to provide remote tech support for OEM control system software on test facilities that my company designs and builds. Almost all of those systems are dual monitors. I personally have 3 monitors. To be able to see both remote monitors at the same time I stretch the gotoassist window to fill 2 of my monitors. The problem is, I cannot make the tool bar go away. Please add this feature. I want to make the toolbar go away so I can go full screen on two remote monitors. The control systems I support contain software that I authored. In most cases the control systems are running machines with dangerous energy levels that require that I see the feedback from multiple monitors simultaneously to safely control them from 1000 miles away. Please and thank you.
BillDuBose
4 years ago Place GoToAssist Community Ideas
2.7KViews
0likes
3Comments
See full computer labels in local GTA endpoint tiles / Arrange the tiles
I have labeled / named each unattended computer with a name that provides identification and context. So, the names are more than 13 characters long. Because of how I've chosen to name them, the beginning of many names are the same or similar. This makes it hard to know "which tile is which?" across the top ribbon. More space would be good. Lacking that, a mouse-over ability to show the name would be a great improvement. Right now, one has to click on the "End Session" "X" in order to see the full name (and then properly "Cancel"). That seems a bit extreme and doesn't help quick looks. Also, it would be *very* helpful to be able to drag the icons around so they could be placed in some desired order. This would be helpful when working *between* 2 or 3 workstations or when working on two different sites or companies at the same time - to keep them separate. The Windows task bar allows moving open apps icons around with drag and place/drop. Please?
Fred Marshall
8 years ago Place GoToAssist Community Ideas
2.5KViews
0likes
4Comments
Break out support sessions across multiple monitors
Currently, it is a challenge and a pain to bounce back and forth from one tab to the next when dealing with multiple customers, or monitors. Because you have purchased LMI, maybe you could inherit some of those properties. Also, I would love to see a 'file explorer' much like LMI, where I don't instantly have to log into their session, but be able to transmit files without taking control of their desktop.
Heidi111
8 years ago Place GoToAssist Community Ideas
2.3KViews
1like
1Comment
Images in Chat
When my company does video-calls with Skype, we can copy-paste images in the Chat window. We can't do that in GTM. I'd like to be able to do that.
mzieg
3 years ago Place GoTo Meeting Community Ideas
2.2KViews
2likes
4Comments
Remote Control: Please allow the ESC keypress to be sent to the remote side rather than stop control
[New Goto App] Please add an alternate keypress to cancel a remote control. I don't even know why we need to cancel it! But if you really think this is needed, I beg that you provide an option to set a different shortcut-key for this - so that the ESC keypress is passed to the remote session. For me, it means that I struggle to use the Linux Text editor (vi) as it uses the ESC key to exit an edit mode. But I see from other reports that it is used in many other scenarios. A general shortcut-key mapper system that allows users to alter any of the short-cut keys that would apply during a remote-control session would be even better!
mbeedell
2 years ago Place GoTo Meeting Community Ideas
2.1KViews
1like
8Comments
Default Size and Position of GoToAssist Window in Windows 10, etc.
Default Window Size is a common feature for programs. Yet, when one starts GTA, the window opens in reduced size - a size that's not really very useful. We need to be able to set the window size and position just like IE, Google Chrome, etc. Otherwise one is forced to resize and reposition manually every time it's opened.
Fred Marshall
8 years ago Place GoToAssist Community Ideas
2KViews
0likes
1Comment
The ability to keep specific GoTo App windows in front when using Presentation mode
I miss the cameras being in front of the screen i am sharing. How about an option to keep the camera screen on top, or in front of the screen i am sharing. Moderator Edit: removed additional suggestion and updated title for clarity
tomstepanski
2 years ago Place GoTo Meeting Community Ideas
1.8KViews
0likes
9Comments
Enable copy and paste by default
Is there a way to default the copy/paste option to be turned on instead of me having to select it each time I'm in a session with someone? Also, is there a way to remove the trailing mouse pointer when i'm in a session? Before in v4 you could turn off the trailing mouse so that it's not confusing.
cbmorehouse
4 years ago Place GoToAssist Community Ideas
1.7KViews
0likes
1Comment
Full Screen Tab with Computer Name/Label
The full screen option has a little white tab at the top of the page/window. It would ber very helpful and appreciated if the tab had the computer name or label on the tab so one knows which computer one is looking at! Please?
Fred Marshall
8 years ago Place GoToAssist Community Ideas
1.6KViews
0likes
1Comment
Show Computer Name of remote computer in Window Title
Currently, the Window Title only shows "GoToAssist", no matter which computer I am conecnted to. This should be changed so that the computer name or session name (in case of an Attended session), is shown in the Window Title.
root74
7 years ago Place GoToAssist Community Ideas
1.5KViews
1like
0Comments