Remote Control: Please allow the ESC keypress to be sent to the remote side rather than stop control
[New Goto App] Please add an alternate keypress to cancel a remote control. I don't even know why we need to cancel it! But if you really think this is needed, I beg that you provide an option to set a different shortcut-key for this - so that the ESC keypress is passed to the remote session. For me, it means that I struggle to use the Linux Text editor (vi) as it uses the ESC key to exit an edit mode. But I see from other reports that it is used in many other scenarios. A general shortcut-key mapper system that allows users to alter any of the short-cut keys that would apply during a remote-control session would be even better!2.1KViews1like8CommentsShow Computer Name of remote computer in Window Title
Currently, the Window Title only shows "GoToAssist", no matter which computer I am conecnted to. This should be changed so that the computer name or session name (in case of an Attended session), is shown in the Window Title.1.5KViews1like0CommentsBreak out support sessions across multiple monitors
Currently, it is a challenge and a pain to bounce back and forth from one tab to the next when dealing with multiple customers, or monitors. Because you have purchased LMI, maybe you could inherit some of those properties. Also, I would love to see a 'file explorer' much like LMI, where I don't instantly have to log into their session, but be able to transmit files without taking control of their desktop.2.3KViews1like1Comment