Forum Discussion

JeanSmith's avatar
JeanSmith
Active Contributor
3 years ago

Webcast - chat not showing for all attendees

We used the GTW webcast today and it left me with questions as an organizer.  We really like the streamlined look for attendees and I hope this is the view of the future. As an organizer, the pre-e...
Attending
  • KateG's avatar
    KateG
    3 years ago

    Hi JeanSmith there aren't currently any issues with chat, one thing that can be confusing is that there is a 20 second lag, so attendees won't see the message you post like the one below for 20 seconds after its posted. Can you check that during your next webcast?

     

     

    Attendees can also see handouts under the tab marked in the image below.  

     

     

JeanSmith's avatar
JeanSmith
Active Contributor

Hi

Yes, the message typed in the chat box of the control panel by the organizer was sent to all. It was not visible on the attendee view.

 

Also, during a webcast, if there is a handout, does it show in the attendee view?

KateG's avatar
KateG
GoTo Moderator
3 years ago

Hi JeanSmith there aren't currently any issues with chat, one thing that can be confusing is that there is a 20 second lag, so attendees won't see the message you post like the one below for 20 seconds after its posted. Can you check that during your next webcast?

 

 

Attendees can also see handouts under the tab marked in the image below.