Forum Discussion

ILSEvents's avatar
ILSEvents
New Contributor
3 years ago

Virtual Events - Is there any way for attendees to join early?

Hello!  We have scheduled a multi-day event in GoToWebinar, as a Virtual Event, which is new to us.  Eight of our 13 sessions in the Event are pre-recorded/simulated live, and the other five will be ...
Problem
  • GlennD's avatar
    GlennD
    3 years ago

    Hi ILSEvents, welcome to the community.

     

    Thank you for the detailed feedback, it has been shared with the team and they are reviewing it. It's my understanding that the join option becomes available 2 minutes before the scheduled start time of the webinar, but as someone who likes to join webinars early myself I can appreciate how 2 minutes does not feel long enough.

      

GlennD's avatar
GlennD
GoTo Manager
3 years ago

Hi ILSEvents, welcome to the community.

 

Thank you for the detailed feedback, it has been shared with the team and they are reviewing it. It's my understanding that the join option becomes available 2 minutes before the scheduled start time of the webinar, but as someone who likes to join webinars early myself I can appreciate how 2 minutes does not feel long enough.

  

  • ILSEvents's avatar
    ILSEvents
    New Contributor
    3 years ago

    In my three test virtual events, the Join button wasn't available until the actual event start time.  It's been a couple of weeks, so I will try another test - maybe a 2-minute lead time has been added, which does help a bit.  Sure would be nice if a longer time could be added (10 or 15 minutes would be ideal for my audience, but we usually start our regular live webinars 30 minutes ahead, for the early birds).

     

    I'll watch for news - thanks!