Forum Discussion

Cyralek's avatar
Cyralek
New Contributor
4 years ago

User Cannot Add Videos when clicking "Engage Your Attendees"

Here is a screenshot that the user is seeing.   We have already updated their policy and firewall rules to allow access.  
  • AshC's avatar
    AshC
    4 years ago

    Cyralek  There may be something up with that Organizer's account.  Please have them call into Customer Support to create a case for us to examine further. 

Cyralek's avatar
Cyralek
New Contributor

User has tried with Microsoft Edge, and Google Chrome, and the issue persists with both.

AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

Cyralek  There may be something up with that Organizer's account.  Please have them call into Customer Support to create a case for us to examine further.