CyralekNew Contributor4 years agoUser Cannot Add Videos when clicking "Engage Your Attendees" Here is a screenshot that the user is seeing. We have already updated their policy and firewall rules to allow access. AshC to Cyralek4 years agoCyralek There may be something up with that Organizer's account. Please have them call into Customer Support to create a case for us to examine further.
AshC to Cyralek4 years agoCyralek There may be something up with that Organizer's account. Please have them call into Customer Support to create a case for us to examine further.
AshC to Cyralek4 years agoCyralek There may be something up with that Organizer's account. Please have them call into Customer Support to create a case for us to examine further.
AshCRetired GoTo ContributorCyralek Is this the only Organizer in your group experiencing this issue? If so, have they tested through a different PC or LAN?
Recent DiscussionsResolved: Issues with confirmation email sent for Recorded SessionSolvedOption to change Thumbnail when sharing a webinar recordingPlease have the new survey asking about gotowebinar quality survey removedSolvedAdd the Question tags to the Q&A reportGoToWebinar Registration Data Not Syncing with CRM Integration