Forum Discussion

tiziano_MMO's avatar
tiziano_MMO
New Member
5 years ago

Setting payment for a webinar in EURO

Hello,
is there a way to set payment requests for a webinar in Euro?


I have connected my Stripe account which is set in Euro but the payment request in the GoToWebinar event setup states only USD and I can't find how to change that.

I'm concerned that our customers will be billed in USD and that they may pay an additional fee for the transaction to their bank since it would be a payment in a foreign currency.

Thank you in advance.

Question
  • Owen1's avatar
    Owen1
    Active Contributor
    5 years ago

    According to Gotowebinar FAQs, you can only charge in US dollars right now:

     

    "You can charge in US dollars at this time. We plan on adding new currencies throughout the year and will send updates to customers as they are available."

     

    https://support.goto.com/webinar/help/accept-payments-faqs

     

    This is pretty poor.