Forum Discussion
Hi AshC
It was the presenter who forwarded the email to me, see below. He receives all the notifications of how many people received reminders and I think its the same with post webinar emails.
Sharon
SEW1 If this was a Co-Organizer, then the email wording makes sense.
If they were only a Panelist, then they should receive a different communication.
- SEW14 years agoNew Contributor
The copy of the email was sent to the Organiser (presenter) of the webinar, He is the only one that receives the emaild confirming how many emails have been sent to registrants etc.
The email is confirming that the reminder email was sent to 149 registrants and contained the words "you're an organizer" which is clearly wrong!
- AshC4 years agoRetired GoTo Contributor
Sorry if I wasn't being clear--- the term 'presenter' can mean anyone on the staff, including 'Organizers', 'Co-'Organizers', and 'Panelists'.
Panelists won't receive the email directed at Organizers that you referenced. The will however, receive a separate reminder email about joining as a staff member with special privileges etc.
So if this presenter was an Organizer for this event, then the email you're seeing is accurate.
- SEW14 years agoNew Contributor
Thank you for your reply.
I understand that the email he received was sent to him as presenter / organiser / staff member / panelist. That email is informing him how many people received a reminder email. The reminder should be reminding them that they have “registered” for a webinar.
Can you confirm the actual wording of the “separate email” that it sent to the registrants reminding them of an upcoming webinar that they have registered for? If that email is stating they are a “staff member” that inaccurate and misleading.
I look forward to your reply.
Sharon