Forum Discussion

gschmitt's avatar
gschmitt
Active Contributor
7 months ago

Polls not showing on recorded video of GoTo App Webinar

I agree that this is an important issue to resolve. Very rarely am I, as the organizer, presenting the slides myself. My client is doing that. And we use polling questions a lot. Therefore, they are ...
  • GlennD's avatar
    GlennD
    6 months ago

    I've broken this out into it's own discussion as it relates to the new GoTo App experience, not Classic GoTo Webinar. 

     

    I currently do not have a time line for when this will be addressed, but I am checking with the team.

     

SteveRAB's avatar
SteveRAB
Active Contributor
Spoiler
I have brought this problem up with customer care and was told something different. I was told the polls are not recorded weather you are organiser/owner/the one who started the webinar or not and they hope they can add this feature in the future.

I have tested this multiple times in test scenarios.
gschmitt's avatar
gschmitt
Active Contributor
6 months ago

Not sure why this is such a hard problem to fix. This feature worked fine in the original version. It is taking an excessive amount of time to address this issue.

  • GlennD's avatar
    GlennD
    GoTo Manager
    6 months ago

    I've broken this out into it's own discussion as it relates to the new GoTo App experience, not Classic GoTo Webinar. 

     

    I currently do not have a time line for when this will be addressed, but I am checking with the team.

     

    • LindaMDP's avatar
      LindaMDP
      New Member
      4 months ago

      Is there any update on the issue of  polls not showing up in the recording in the new GoTo app? We want to change over to the new look, but can't until this issue is fixed. 

      • KateG's avatar
        KateG
        GoTo Moderator
        4 months ago

        Hi LindaMDP, 

         

        I don't have an update yet, but the team is aware this needs to be updated. We are currently sharing feedback on the new experience internally and have stressed the need for polls to be in the recording. 


        Please keep an eye on the thread, we will update when we learn more.