Forum Discussion

Heather6's avatar
Heather6
New Member
11 years ago

One speaker goes out when connecting to GoToWebinar

I'm on a MacBook Pro (OS X 10.9.4) ...signing in as meeting organizer. Just recently when my computer is making the connection with GTW, my left computer speaker pops a couple times then goes ou...
Question
  • GlennD's avatar
    GlennD
    9 years ago

    Hi,

    I have an update on this issue and why it seems to affect only some Mac users. It appears that some MacBooks have their microphone located very near one of their speakers, this causes issues with the echo cancellation in the audio so it mutes the speaker.  

     

     

Michael Braden's avatar
Michael Braden
Active Contributor
10 years ago
I, too, am having this problem with an OSX Macbook and GoToMeeting playing audio over the built-in laptop speakers. Only the right speaker plays. Other audio plays fine out of both.