Forum Discussion

New Member

11 years ago

One speaker goes out when connecting to GoToWebinar

I'm on a MacBook Pro (OS X 10.9.4) ...signing in as meeting organizer. Just recently when my computer is making the connection with GTW, my left computer speaker pops a couple times then goes ou...

GlennD
9 years ago
Hi,

I have an update on this issue and why it seems to affect only some Mac users. It appears that some MacBooks have their microphone located very near one of their speakers, this causes issues with the echo cancellation in the audio so it mutes the speaker.

GoTo Manager

11 years ago

Hi Heather,

If you connect headphones into the headphones jack, do they do the same thing as your speakers?