Forum Discussion

tveinot's avatar
tveinot
New Contributor
4 years ago

New to GoToWebinar and have some questions

Hi;

I am new to GoToWebinar and I have some questions; I guess to start I will provide some infor about the event, it is three days offset by a day (7th, 9th, 11th of June) and each day there are 3 live presentations all at different times; each presentation is different.
Is there a way to setup registration for all three events at once? It seems it treats each day as it's own event.

Is there a way to setup Event time slots for the presenters and presentations? All I can do is see 1 block 0930h to 1530h for each day.

How can I set the attendees and register limits? I bought the package for 500 attendees but the register limit will not change from 250. The info button says I have a limit of 500 attendees and 5000 registrants not sure which one I should trust here.

How can I add custom images and logos? I see the buttons for adding images an dlogos but when I click them, nothing happens. No browser opens or anything. I tried drag and drop but it just opened the image in the browser.

Finally....

Is there any free get started videos you can recommend?

Thanks;

Tyler  

  • Chris Droessler's avatar
    Chris Droessler
    4 years ago

    Welcome to the GoTo family.

     

    You can set up a single event that meets on multiple days.  That will give people a single registration.  When you are setting up a GoToWebinar event, there is a drop-down menu titled "Occurs." In that menu, select Custom, and then Register Once for All Sessions.  Each day can have separate times.

     

    With a new account, there are limits on your registration limit.  Eventually you will be able to have up to 5000 registrants and 500 Attendees.

     

    Are you trying to load an image to the webinar registration page?  You should be able to drag and drop  or click to choose a picture.  Maybe your web browser is not cooperating. Can you try another web browser?

     

    There are lots of videos and other helps out there. Just Google what you want.  Start with these videos:  https://support.goto.com/webinar/videos 

     

  • Chris Droessler's avatar
    Chris Droessler
    Respected Contributor
    4 years ago

    Welcome to the GoTo family.

     

    You can set up a single event that meets on multiple days.  That will give people a single registration.  When you are setting up a GoToWebinar event, there is a drop-down menu titled "Occurs." In that menu, select Custom, and then Register Once for All Sessions.  Each day can have separate times.

     

    With a new account, there are limits on your registration limit.  Eventually you will be able to have up to 5000 registrants and 500 Attendees.

     

    Are you trying to load an image to the webinar registration page?  You should be able to drag and drop  or click to choose a picture.  Maybe your web browser is not cooperating. Can you try another web browser?

     

    There are lots of videos and other helps out there. Just Google what you want.  Start with these videos:  https://support.goto.com/webinar/videos 

     

    • tveinot's avatar
      tveinot
      New Contributor
      4 years ago

      That helped! Unfortunately that registration setting needs to be defined at the start so I had to make a whole new webinar. There still seems to be no way to setup a schedule for each session unless I do each event as it's own session. Do you know how long will I have to wait to get 5000/500? My new Webinar is showing 5000/500; a little nervous because we will be launching in a month and I would like to have all my seats available.

       

       

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        4 years ago

        tveinot  As soon as you become a paid subscriber you will have 10x the Registration allowance related to your Attendance maximum.  There are limits while you are still in the trial period, but these will be removed and automatically allow more attendees once the subscription activates.