Mac user as Co org issue with questions
Hi . Yesterday we hosted a webcast (classic) and 2 of our co orgs both with MacBooks were unable to see all columns in the questions pane. When they right clicked into the columns to supress certain...
Forum Discussion
Hi Jas1,
Welcome to the GoTo Community. Thanks for the screenshot and noting you were using the Classic version.
I tested this out myself and checked with the team. The Answerer column is not available on Mac (classic version). Mac users do see a response in the Answer column, however.
Sorry for the inconvenience here.
Thanks Kate
Can you please confirm if this will still be the case when using the 'new experience' in GoTo?
Hi Jas1,
I tried Q&A on the new experience with a Mac and Windows and there was no difference. Note that the Q&A function is different in the new experience. This post explains how you can try it.
Thanks Kate.
That's rather disappointing to hear as we run lots of webinars/webcasts and have multiple panel members and multiple co-orgs that manage the 100s of questions that we get in during our events.
The co-orgs are there to assign themselves questions, that they will answer and this will mean MacBook users will still not be able to see what's been assigned to who leading to confusion during a live question and answer session.
Surely the developers at GoTo need to look at Mac users and ensure they can have the same functionality as others ???
