Forum Discussion

ncharlet's avatar
ncharlet
Active Contributor
5 years ago

Error message when trying to assign a gotowebinar license

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When trying to apply this license to a user, I receive an error banner.

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  • ncharlet's avatar
    ncharlet
    5 years ago

    Hi there, seems like I needed tor remove the trial first, then I was able to apply the new license.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    ncharlet  I'm sorry the pictures you captured did not save correctly on your Community post.  If it's still occurring, can you describe what the message says? 

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        5 years ago

        I don't see any issue with your corporate plan currently.  Can you click on my Community name to send over a private message with the email address you're trying to add?