Forum Discussion
AshC
Retired GoTo Contributor
Hello webinarfbk ,
Exactly what parts of your webinar recording do you feel are lower quality than the broadcast itself?
Have you tried recording a broadcast by yourself, to the cloud section of your account?
Does it vary at all if you store the recording locally?
webinarfbk
4 years agoActive Contributor
ALL recording is of poor quality!
No, we don't need that.
I do not store locally.
GIVE the unconverted entry for October 26 !!!
- AshC4 years agoRetired GoTo Contributor
webinarfbk If you feel like this particular webinar has been converted incorrectly, then you'll want to file a case with Customer Support so they can take a look at the original, as well as compare it to the current behavior when you record a new webinar. This will be part of the troubleshooting needed to investigate further.