How do I add a new phone number?

Please note: You must be an Admin or Super Admin in order to do this.

• Sign in at https://my.jive.com/pbx.
• Select Phone Numbers in the left sidebar and then select Order New.  Note: If you get a message that there are no numbers currently available, please continue to complete the online steps. Doing so will place a manual order with our Telecom team on your behalf.
• Optional: If you order a number for temporary use, please email numbers@logmein.com when you are ready to remove the phone number(s) from your account.

What to do next: Once you have submitted your order, you will be automatically taken to your account to route your new phone number(s). If a manual order was placed on your behalf, our Telecom team will reach out to you by email with updates.