Hi markf15750 Welcome to the GoTo Community.
I understand that this is a frustrating situation. One thing to note is that many times when emails are blocked it's because the recipient may have marked it as spam in the past (either accidentally or intentionally) so implementing a feature to automatically unblock addresses could potentially open the door to increased spam or misuse, so unfortunately I don't think that's something that would be made available.
Some suggestions I would recommend to your recipients is to take proactive measures to ensure they receive important emails. This can include checking spam or junk folders regularly, whitelisting trusted sender addresses, and contacting their IT department to troubleshoot any email filtering issues on their end.
I do hope this helps and thanks again for stopping by and sharing your experience and suggestion.
Hi markf15750,
Thanks for the clarification. We do have a blocklist and there are two ways for a user's email address to end up on it:
