Best Way to Weigh Calls/Setup Batting Order
Hi there, I'm looking for the best way to setup a dial plan in GoToConnect, that would allow priority to sales reps who are closing at a higher rate. Currently right now I have 3 separate call qu...
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Hmm this is all I could find
I'm not sure if there is a way to put all the agents in 1 que and assign them each a priority score - but this would at least make the top rep's que the priority first
