Forum Discussion

Jan21's avatar
Jan21
New Member
8 years ago

Auto Assign

Has anyone used Triggers to auto assign tickets to tech in a round robin type fashion?  If so, can you share what  you did?
  • I didn't think it did.  Thanks for the input.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    Hi Jan,
    I'm afraid this functionality does not yet exist in GoToAssist Service Desk. 

    I will however, turn this post into an 'Idea' for future enhancement consideration.