Jan21New Member8 years agoAuto AssignHas anyone used Triggers to auto assign tickets to tech in a round robin type fashion? If so, can you share what you did?
AshCRetired GoTo Contributor8 years agoHi Jan,I'm afraid this functionality does not yet exist in GoToAssist Service Desk. I will however, turn this post into an 'Idea' for future enhancement consideration.
Recent DiscussionsUnable to Run Application after clicking link from techGoTo Phone Dark ModeAdd a User's Signature to CommentsAUTHENTIFICATIONDuplicate tickets being created via email - suggestions?