Forum Discussion

Wenee's avatar
Wenee
New Contributor
7 years ago

Screen Resolution on retina

Hi,

 

I was trying to connect via logmein to a distant computer that has a retina screen,

i couldn't get it to full screen.

 

haw can we change this?

 

this is a screenshot of what i could see on my side, 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    Hi Wenee ,

    That looks like a Windows Host you are connecting to?

     

    Is that Host computer screen set to 100% zoom?  Could you check the display settings for any customized settings there?

    • Wenee's avatar
      Wenee
      New Contributor
      7 years ago

      Hi AshC,

       

      Yes I am connecting to a windows computer, with a Retina screen/4k

       

      I tried changing the resolution, the quality and the zoom.

       

      When i put 100% zoom all it does is enable a scroll down but same size image in the left corner, the rest is black

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        7 years ago

        Wenee Could you try changing the resolution through RC, and perhaps color quality settings if that has no effect?