Add a multi-session registration report
Please allow for multi-select so that we can pull multiple webinars at once for Registration and Attendee reports! I schedule dozens of webinars a month, and my account managers are asking for a comprehensive list of our clients who have attended my webinars over the past year. Exporting each webinar to excel and combining is so time consuming and I don't have the time to do it! I love your product other than this huge limitation. (moderator's note: A multi-session attendee report has been added)7.8KViews2likes24CommentsBulk reporting option
Use GTT weekly, LOVE IT, but I need a report of the attendees for all sessions over one year, no way to do in ONE list. Cannot doreporton every session, too much time and effort makes it impractical.Alsowhy not have a feature like the one that lists upcoming session with the names and emails of participants that attended kept accessible, then I could go inan copyemail.This pertinent information needed for marketing, communication and customer service feedback more effectively.6.6KViews0likes21CommentsPhone attendance report
Hundreds of our participants are blocked from downloading and logging into GoToWebinar’s platform by firewall protections at their places of work, and we anticipate this number continuing to grow. However, those who are blocked by firewalls are still able to access our presentations over the phone using the number and access code from their GoToWebinar email invite. In order to accurately capture the attendance of our presentations, we need to know how many participants are calling in. This metric has become increasingly important for gauging the reach of our program as we have transitioned to an exclusively virtual environment during the pandemic. While we appreciate the updates that GoToWebinar has made in the Analytics section, we also understand that collecting call-in data is available for GoToMeeting and would like to request the addition of this feature to GoToWebinar as well. Thank you in advance for considering our request that we feel would benefit our organization as well as yours.4.6KViews3likes12CommentsIdentifying who clicked a registration link for Go-to-Webinar without registering.
Identifying who clicked on a registration link for Go-to-Webinar and diddn't register. To keep things simple, we link directly to the Go-to-Webinar registration forms from our emails. We can then see the recorded number of people who have visited the registration page but can't identifying them unless they register. It would be useful to know who has visited but not registered.3.6KViews0likes4CommentsI would like to be able to email the Chat Log transcript to my customer
If I have a conversation with a customer over chat, then I would like to be able to send them the Chat via email. Or give them, or myself, the ability to save it locally even after I end the session. Is there somewhere I can find the chats after the session has ended?3.4KViews0likes5CommentsLonger Date Range than a year in Generate Reports
Our webinars are still being viewed. 365 days is the cut-off date to pull a report from the "Generate Reports" page. After that we only see the name and not the email address of who viewed the webinar. Can you make this cut-off date range maybe 2 years or increments of n years?3.1KViews0likes5CommentsRestrict Reporting & Recordings to Admin users
I think an important feature that should be implemented in a future build is the ability to restrict viewing or downloading recordings and reports to only admin users. Users who only have access to a few groups can view and download all recordings and reports, definitely a security and liability issue! Thx, J3.1KViews0likes3Comments