Forum Discussion

New Contributor

4 years ago

When upgrading Windows remotely via Logmein Rescue, will support session automatically reconnect?

I wish to upgrade a client's computer remotely using Logmein Rescue. I have upgraded systems from Windows 7 or Windows 8.x to Windows 10 before, but not remotely. My client is elderly and not comfor...

Question

AshC

Retired GoTo Contributor

4 years ago

wsmather As long as the OS does not require additional action items or endpoint user confirmation before starting up again, there should be no problem: https://support.logmeinrescue.com/rescue/help/rebooting-a-customers-device-rescue-tc-c-resc-tc-header-reboot

Forum Discussion

When upgrading Windows remotely via Logmein Rescue, will support session automatically reconnect?

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