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Paul_i_w's avatar
Paul_i_w
New Contributor
5 years ago

Transferring computers from my personal to professional accounts

Hi All,   I set up a remote PC with LogMeIn, but somehow (idiocy on my part no doubt) I linked it to a personal account rather than the paid professional one I have. I can't now access that PC with...
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Paul_i_w  If the credentials were exactly the same, I would first suggest changing the Pro login to something else.  Then perform a re-install of the LogMeIn endpoint software in order to re-register that PC to the paid plan. 

  • Paul_i_w's avatar
    Paul_i_w
    New Contributor
    5 years ago

    Thanks for that. Excuse the ignorance, but would this require me to do it on the PC I want to remote into? If so, Houston we have a problem! I currently cant get access to it physically.

     

     

     

    AshC wrote:

    Paul_i_w  If the credentials were exactly the same, I would first suggest changing the Pro login to something else.  Then perform a re-install of the LogMeIn endpoint software in order to re-register that PC to the paid plan. 

     

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      Yes, or some other remote access program that will grant you admin access on the host in question.