Forum Discussion

ehsan's avatar
ehsan
New Member
3 years ago

Same username for windows and Logmein

I have windows 11 Home edition, so my computer username is my email (Windows 11 Home don't allow local user, Microsoft account is a must)

my Logmein username is same email as my computer username, now logmein doesn't let me login and it returns the error:

"That was your LogMeIn ID, you must enter the user name and password you enter when normally logging in to your computer"

 

I know I must enter the user name and password for my computer, but my user name for that computer is same as my LogMeIn user name . what should I do?

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    3 years ago

    ehsan  I'm not sure yet if any changes will be needed to be fully compatible with Windows 11, so we'll review this use case example with the team.