Forum Discussion

Robolovsky's avatar
Robolovsky
Active Contributor
2 years ago

Problem saving client's credentials in Chrome

I am setting up a new Windows 11 PC and went to the LMI Central website and logged in using the Chrome browser. I have about 20 seats currently and needed to put in the access credentials for each on...
KateG's avatar
KateG
GoTo Moderator

Robolovsky welcome back to the Community. 


Can you confirm that you had 'Login Credentials can be saved' checked when you were using Chrome? 

 

Robolovsky's avatar
Robolovsky
Active Contributor
2 years ago

Hi Kate. Thank you for coming back so quickly. Can you tell me where I find the page that you are showing in your reply please?

  • Robolovsky's avatar
    Robolovsky
    Active Contributor
    2 years ago

    The thing is that I didn't change anything between viewing in Chrome and viewing in Edge. Very odd.

    • Robolovsky's avatar
      Robolovsky
      Active Contributor
      2 years ago

      I think I have found the page you sent me Kate. In the Users section. I only have a few users and all are set to allow saving of credentials. What I do have is about 20 seats which I manage and I cannot save the credentials in Chrome but have no problem saving in Edge. 

      • KateG's avatar
        KateG
        GoTo Moderator
        2 years ago

        Robolovsky thanks for checking the settings. This appears to be an issue affecting some, I have reported this experience to the team. Thanks for sharing your workaround.