Forum Discussion
inxs
Active Contributor
I suspect that you are talking about a Windows user and that user has a renamed account.
when you rename an account in Windows the system retains the original username for remote access services. Check the pc to see if the login user name is in the users directory, if not then the username was renamed somewhere along the way and that is your problem,
epassanita
4 years agoNew Contributor
I reset a password for a certain program while I was at work. When I'm on my home/host computer I can access this program with the new password. But, when I log in to my work computer from the phone app the password I changed on the program doesn't work. why?