Forum Discussion

Becca27's avatar
Becca27
New Contributor
6 years ago

Mouse on host and mouse on remote are not aligned

The mouse on my remote computer and host computer are all of a sudden not aligned. I can see both the local and remote mouse at the same time and depending on the screen resolution I set it at, they are anywhere from an inch to 8 inches apart. This makes it very difficult, if not impossible to control the session. 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Becca27  Sorry for the struggles there!

     

    Could you specify what size the monitor is, what Operating System is in use, and what resolutions you've tried?

    • Becca27's avatar
      Becca27
      New Contributor
      6 years ago

      The host monitor is 21" and the remote monitor is 27". I also tried it on my laptop which is 15.5", and it was having the same trouble. A couple hours later it seemed to resolve itsef.