Forum Discussion

Spinland's avatar
Spinland
New Contributor
4 years ago

MacOS Big Sur host: no mouse click or keyboard input accepted from client

Since upgrading my Mac to MacOS Big Sur I am unable to interact with it via the LogMeIn Client (both MacOS and iOS versions of the client are affected) as it no longer accepts mouse clicks or keyboar...
Problem
  • AshC's avatar
    AshC
    4 years ago

    This issue should be fully resolved.  

     

    If you continue to experience similar problems on Mac OS, please state the OS version and LMI software version installed upon it. 

     

AshC's avatar
AshC
Retired GoTo Contributor

Hey folks,

While remote access should be possible on Big Sur systems, we do know of some irregularities that occur, similar though not exactly to what you're describing.  I expect a new version to address these in the coming days.  Thanks for your patience while we finalize testing.

andyjung's avatar
andyjung
Active Contributor
3 years ago

Did this ever get resolved? I am still experiencing this issue on Big Sur systems.

  • JCAlexandres's avatar
    JCAlexandres
    New Contributor
    3 years ago

    First I did uninstall LogMeIn from the Mac computer, then added it and did work with security, there were a couple of settings for LogMeIin to have full access to the computer, the other setting was related to recording.