Forum Discussion

Spinland's avatar
Spinland
New Contributor
4 years ago

MacOS Big Sur host: no mouse click or keyboard input accepted from client

Since upgrading my Mac to MacOS Big Sur I am unable to interact with it via the LogMeIn Client (both MacOS and iOS versions of the client are affected) as it no longer accepts mouse clicks or keyboar...
Problem
  • AshC's avatar
    AshC
    4 years ago

    This issue should be fully resolved.  

     

    If you continue to experience similar problems on Mac OS, please state the OS version and LMI software version installed upon it. 

     

MyronB's avatar
MyronB
New Contributor
4 years ago

Spoke with log me in support today who was very helpful. On the Mac, the log me in app has not yet been fully updated to work with Big Sur operating system

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    This issue should be fully resolved.  

     

    If you continue to experience similar problems on Mac OS, please state the OS version and LMI software version installed upon it. 

     

    • GowayTvl's avatar
      GowayTvl
      New Member
      3 years ago

      We are using Catalina OS and cannot control MAC keyboard and mouse. Pls help!

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        3 years ago

        GowayTvl  Did this just start happening, or was it a recently set up host computer? 

         

        Did you check the Accessibility settings for LMI permissions on the Mac in question?