Forum Discussion

Bahar-b's avatar
Bahar-b
New Contributor
4 years ago

LogmeIn Is lagging and patchy

Hi, 

Our staff use LogmeIn for their jobs, almost every day there is a complain of being patchy and slow. For example they cannot use the Designing software when they try to remote in with LogmeIn. 

As an IT assistant, I need some recommendations, because I am new to this product. 

What are the main reasons of being slow? What should I check of try to fix? 

 

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      4 years ago

      StephalyTSF  Which Host operating system are you working with there?

      • StephalyTSF's avatar
        StephalyTSF
        New Contributor
        4 years ago

        OS High Sierra, Version 10.13.6.

        LMI Version 4.1.7664 (no updates available).