Forum Discussion
I may have a solution. quit Logmein control panel. go into system preferences, Security and Privacy. then Accessibility. click the lock to make changes. delete the LMIGUIAgent. then close preferences. now start up Logmein control panel. It will say that you need to approve access to security and privacy preferences and will help you do it. It will open the system prefences then go to Accessibility and check the LMIGUIAgent which will be back.
- Roryknepp5 years agoActive Contributor
I did use Clean my mac and completely uninstalled logmein. then I downloaded it again and reinstalled it. Then i made those system prefernece adjustments. I think the mac needs to be asked to allow for those permissions. I also use clean my to repair disk permissions.
- diana973115 years agoNew ContributorThis is a brand new computer. I just installed it for the first time. There’s basically nothing on the computer. And when I upgraded my other iMac to Catalina it happened too. I’m thinking there’s something to do with Catalina.
After doing those last steps did your issue resolve?- Roryknepp5 years agoActive Contributor
It actually hasn't worked. It's an issue with their app asking for permissions. It should have been fixed already. The other thing that happens is if the screen display is asleep logmei cannot wake the screen. It's been like that for years.