Forum Discussion

Carvecream's avatar
Carvecream
Active Contributor
5 years ago

Disable Ctrl-Alt, this conflicts with Rhino 3D and many other content creation programs

We need to use ctrl-alt in combination with other mouse and keyboard manipulations to navigate in Rhino 3D as well as other programs we use on a regular basis. Unfortunately pressing ctrl-alt while ...
idea
Problem
TorgeirHolm's avatar
TorgeirHolm
Active Contributor
Yes please! I second this. We're experiencing the exact same problem with 3ds Max and LogMeIn. I also created a previous thread about this (which I see you found), but got no response. Glad to see more people asking for this.
Carvecream's avatar
Carvecream
Active Contributor
3 years ago

Hello will anyone from Logmein address this request??????

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    3 years ago

    Carvecream  I'm sorry we don't have any documentation on this issue.  Have you been able to reach Customer Support to see if they can gather system logs and LMI logs for a deeper dive into the cause? 

    • TorgeirHolm's avatar
      TorgeirHolm
      Active Contributor
      3 years ago
      There's no need for logs or a deep dive into the cause. LogMeIn's hard-coded CTRL-Alt shortcut to exit full screen is a common key press while working in Rhino and 3ds Max, as well as in other software applications. This is very disruptive when working remotely, so we need a way to either disable or remap LogMeIn's shortcut.
    • Carvecream's avatar
      Carvecream
      Active Contributor
      3 years ago

      Hi Ash,

      Just please give us a way to remap the ctrl-alt hot key for popping out of 'fullscreen' mode in Logmein and problem will be solved. 

      • MPG's avatar
        MPG
        New Member
        3 years ago

        Any reply to this yet or did anyone find a work around on how to disable it?