Forum Discussion

LPlaza's avatar
LPlaza
New Member
5 years ago

Default browser used by LogMeIn Client

A user recently came to me and told me she was having trouble logging in.  She has the client installed on her device and she said she was logging in as normal.  I tested her account on my device and all worked well.  I had her bring in her device.  I had her walk me through how she logs in.  I found out that she was logging in by opening the client and then clicking on her username.  What this does is open up Internet Explorer and has you login via a browser.  Honestly, i didn't even know that was possible.  I've always selected my computer and logged in via the client.  Anyway, her default browser is set to Chrome, but there doesn't seem to be a way to prevent the link in the client from opening up an Internet Explorer window.  I uninstalled/reinstalled the LogMeIn client, but that didn't make a difference.  Am i missing something?  This is on a fairly new device running Windows 10, fully patched.  

Thanks,

LP

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    LPlaza  I'm afraid that is the default behavior for now, though we can certainly revisit this discussion as we continue development later on.