Forum Discussion
- borges_New Contributor
I have five Imacs using the logmein, but only one is disconnecting and started yesterday from 04/12.
Disconnection between 15-20 minutes after the start of the session.
I did the configuration as in the documentation, enable the app in "System preferences> Security and privacy"At the company's firewall I released the range of ips as requested in the documentation
In the ips range part
LogMeIn server / Data Center IP addresses for use in firewall configurations
I had to install the teamviewer as a paleative until I saw what is happening with the logmein
- StephalyTSFNew Contributor
I already had LogMeIn enabled in Security and Privacy, and our firewall isn't even on. So I don't think that's what's causing my issues...
- borges_New Contributor
I my case the OS version is Catalina.
The version of Logmein Host is 4.1.0.11887The last update 2021-03-29
- StephalyTSFNew Contributor
Not as often as you, but I've been experiencing the same problem for a while, with the caveat that once it drops, it doesn't come back. The only "solution" I've found (and support's only recommendation) has been to uninstall/reinstall LogMeIn on the computer I'm remotely connected to – which requires a second remote login application to be already set up...
- AshCRetired GoTo Contributor
Hi Mark,
Have you already tried switching networks completely to rule out any local latency?