Forum Discussion

MotionMatt's avatar
MotionMatt
New Contributor
4 years ago

Can't drag objects from one screen to another remotely without stopping

One day I was able to drag objects from one screen on my remote PC(Windows 10) to the other screen, then one day I cannot without stopping first. Seems like this happened when I started using the Mac...
Problem
AshC's avatar
AshC
Retired GoTo Contributor

MotionMatt   If this used to work previously from your Mac client, have you done any troubleshooting such as rebooting or re-installing the Host software itself? 

MotionMatt's avatar
MotionMatt
New Contributor
4 years ago

Prior install was the Windows 10 client. Got a Mac, installed the Mac client, then started experiencing this problem, but I can't be certain it started with the Mac. Guess I'll try powering up my old Windows system and see if I still see the problem there.  If so I'll try an uninstall/reinstall on the Mac.