Forum Discussion

SLP1's avatar
SLP1
Active Contributor
4 years ago

"blank screen" not working properly on M1 iMac Big Sur 11.4

When I select "blank screen" from the menu bar "options" my screen goes white with ghost shadows of images.  If I then deselect "blank screen" screen remains the same and is unusable.  Anyone else ha...
AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

Hi SLP1 

Sorry for the recent behavior change there. 

 

Since the problem began have you tried a full re-install of the LMI endpoint software on the Mac host ?

  • SLP1's avatar
    SLP1
    Active Contributor
    4 years ago

    It's a fresh install on a new computer.  

  • SLP1's avatar
    SLP1
    Active Contributor
    4 years ago

    I could trash the present software install and reinstall if you think that is the problem.  I have had compatibility issues with other software with the new M1 chip and find it easy to (rightly or wrongly) find the hardware suspect.  Wondered if anyone one else is running LogMeIn on the new chipset without issue.

    • Macsterguy's avatar
      Macsterguy
      Active Contributor
      4 years ago

      Exactly the same issues here with a new M1 24" iMac