Forum Discussion

Rach1's avatar
Rach1
Active Contributor
4 years ago

Home Wifi when hosting a Webinar

Hello all, Apologies if a topic has already started on this, I could not locate it.    I have a general question about hosting webinars from home on my home wifi connection.  I have run a few webi...
  • Chris Droessler's avatar
    Chris Droessler
    4 years ago

    If you as the Organizer loose connection with the webinar, you have five minutes to reconnect before the webinar ends by itself.

     

    I always have a second computer connected as an Organizer in case the main computer crashes.  That second computer will maintain the webinar until I can get the main computer reconnected.

     

    But you asked about the wifi going down.  For my big webinars, I always have a remote person as a Co-Organizer.  If I loose everything, that Co-Organizer can keep the webinar going until I can get reconnected.

     

    https://community.logmein.com/t5/GoToWebinar-Discussions/Webinar-ends-after-5-minutes-if-organizer-is-disconnected-can/m-p/197024 

Rach1's avatar
Rach1
Active Contributor

Hi Chris - thank you so much for your prompt reply.  This is really interesting, and extremely positive news! Thank you!
I actually have a co-organiser with me on these webinars, to help with the Questions Panel. So, hopefully then, that means if my wifi goes down for any reason, the session will switch over to the Co-Organiser's Wifi? That's great news. Thank you.

Chris Droessler's avatar
Chris Droessler
Respected Contributor
4 years ago

Yes, any Organizer or Co-Organizer can keep the webinar going.

 

As a side note:  If you are the only Organizer, and you voluntary leave the webinar, GoTo will ask if you want to promote an Attendee to be an Organizer to keep the webinar going.

  • Rach1's avatar
    Rach1
    Active Contributor
    4 years ago

    Thank you Chris - so that means the allocated Attendee's wifi will take over?  That's great to know.  Thank you!

    I appreciate your prompt attention to this question, it gives me one less thing to worry about on a webinar we are running this afternoon. 🙂

    Many thanks!

    Rach

    • Chris Droessler's avatar
      Chris Droessler
      Respected Contributor
      4 years ago

      To keep the metting going, the wifi or Internet connection is based on whomever is the Organizer.  You can have multiple Organizers at one time, but you have to have at least one.

      • Rach1's avatar
        Rach1
        Active Contributor
        4 years ago

        That's great to know Chris - thank you for all your help.

        Rach

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      4 years ago

      I just want to mention here, that we increased the event timeout period to closer to 30 minutes without an Organizer present.

      • Rach1's avatar
        Rach1
        Active Contributor
        4 years ago

        Hi Ash

        That's fantastic to hear!  That gives me great reassurance.

        Thank you for all your help and support with this query.  I really appreciate your prompt responses to this.

        Many thanks and best wishes!