Forum Discussion

StayCool's avatar
StayCool
New Contributor
4 years ago

GoToWebinar Web Platform / Instant Join App - how to use the 'new/updated' web platform?

Hello,   We're very interested in only using the web application also known as 'Instant join app', instead of downloading software, as some of our customers are simply unable to download software, ...
  • AshC's avatar
    AshC
    4 years ago

    Hello StayCool,

    Welcome to the Community!

     

    Webcast webinars (confusing, I know) are hosted through a separate service that has the highest capacity per broadcast at up to 5,000 attendees.  The billing for these is all contractual, cannot be purchased online, and has an extra level of support associated with it:  https://www.gotomeeting.com/en-in/webinar/webcast-software

     

    These types of broadcasts do use a web app, but it's an older version of the current GoToWebinar web app that's most compatible in Chrome browsers.

AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

Hello StayCool,

Welcome to the Community!

 

Webcast webinars (confusing, I know) are hosted through a separate service that has the highest capacity per broadcast at up to 5,000 attendees.  The billing for these is all contractual, cannot be purchased online, and has an extra level of support associated with it:  https://www.gotomeeting.com/en-in/webinar/webcast-software

 

These types of broadcasts do use a web app, but it's an older version of the current GoToWebinar web app that's most compatible in Chrome browsers.