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ITINFO's avatar
ITINFO
Active Contributor
5 years ago

Can`t find recordings from a webinar , that was yesterday on 7-th of October

Is it possible to find out were there any problems on 7 oct. regarding online records saving? If it was  accidentally  deleted , is it possible to restore it and can anabody tell if it was really de...
Problem
  • AshC's avatar
    AshC
    5 years ago

    ITINFO  There are currently no cloud recording limits or service disruptions.  If a cloud recording attempt is disrupted while in session, then the default behavior is to send that file to your local HD instead.  In this case you can search your local documents folder for the webinar title to locate the backup recording.  I'm afraid we do not keep any extra copies ourselves for various privacy concerns. 

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

ITINFO  There are currently no cloud recording limits or service disruptions.  If a cloud recording attempt is disrupted while in session, then the default behavior is to send that file to your local HD instead.  In this case you can search your local documents folder for the webinar title to locate the backup recording.  I'm afraid we do not keep any extra copies ourselves for various privacy concerns.