Forum Discussion

NWC_GTW_Admin's avatar
NWC_GTW_Admin
Active Contributor
5 years ago

Approval settings are always displayed "Automatic"

When I edit an event on my dashboard, Approval always shows up as automatic. The event behaves as Manual, but it's very confusing. In addition, items such as SURVEY may not be displayed with the se...
  • AshC's avatar
    AshC
    5 years ago

    [UPDATE]   This issue should be resolved as of 10/8/20.   Please let us know if you see otherwise thereafter.

     

      Rest assured that the changes you make to the schedule are actually updating to the webinar ---- this is just a superficial problem at the moment. 

     

    I expect a full resolution within the coming days.

NWC_GTW_Admin's avatar
NWC_GTW_Admin
Active Contributor

After clearing the cache, I got the correct display only once.
However, after the second time, it will return to automatic and will not improve.

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

[UPDATE]   This issue should be resolved as of 10/8/20.   Please let us know if you see otherwise thereafter.

 

  Rest assured that the changes you make to the schedule are actually updating to the webinar ---- this is just a superficial problem at the moment. 

 

I expect a full resolution within the coming days.

  • Event-ful's avatar
    Event-ful
    Active Contributor
    5 years ago

    Hello,

     

    we are running into issues trying to change the registration from Automatic Approval to manual.  It saves ok when changing, but if I go to dashboard and return the event set up, it reverts back to automatic.  Any tips?

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      Event-ful  I am waiting for an update from the team this week and hope to have more info soon.