Forum Discussion

Luciana's avatar
Luciana
New Contributor
5 years ago

Why my session ended, even i was present and also other organizer?

In the last weekend I was in gotomeeting with 40 students. To ensure that I woldn't have a drop in signal, I put other participants as organizers, but the class ended twice, once because i lost the connection and again without anyone ending.

  • Hi Luciana, 

    Your audience should stay connected for at least 5 minutes if your internet suddently fails.  You did the right thing making other audience members co-organizers, and this is a good practice as long as you are rejoining the same meeting again and not starting a new one instead.  Do you recall if you were connected to the telephone audio or VoIP audio at the time? 

  • AshC's avatar
    AshC
    Retired GoTo Contributor

    Hi Luciana, 

    Your audience should stay connected for at least 5 minutes if your internet suddently fails.  You did the right thing making other audience members co-organizers, and this is a good practice as long as you are rejoining the same meeting again and not starting a new one instead.  Do you recall if you were connected to the telephone audio or VoIP audio at the time? 

    • Luciana's avatar
      Luciana
      New Contributor
      Hi,
      I conected to the VOIP, but I did some tests and I understood that organizers are different that co-organizer.
      Thanks for the help.