Forum Discussion
AshC
5 years agoRetired GoTo Contributor
Swegnson On the problem laptop, try to save the GoTo files first. Once the download is complete, either 'unblock' the GoTo opener from within the preferences there, or right-click to 'run as admin' instead.
- Swegnson5 years agoNew Contributor
I had downloaded the GTM installer and ran it from the Downloads folder. I just tried again as you suggested using 'run as admin'. It seems to be in the same "loop", running and running with no result, though it hasn't timed out yet. I'm not sure what you mean by 'unblock' the GoTo opener?
- Swegnson5 years agoNew ContributorIt finally stopped, with the same error message.
- AshC5 years agoRetired GoTo Contributor
Do you have any security software installed?
Can you try the MSI instead of the web flow? Ref: https://support.goto.com/meeting/help/install-via-msi-windows-g2m010013